IT Support
From procurement to the setup of hardware and software, to a dedicated support desk for addressing incidents - fixing problems, resolving computer or server issues, virus removal and data recovery.
Since 2011, Greenpoint IT continues to be the top IT provider of personalised and bespoke Cybersecuirty Solutions and IT SUPPORT to small and medium organisations across Sydney, Australia. We specialise in securing IT assets, design, implementation, support and migration of Private, Hybrid and Public Cloud Infrastructure and Services. We are authorised business partners for Microsoft, Amazon Web Services (AWS), Google Cloud, IBM, RedHat, VMware, Cisco, HP and Lenovo.
From procurement to the setup of hardware and software, to a dedicated support desk for addressing incidents - fixing problems, resolving computer or server issues, virus removal and data recovery.
We can secure your IT infrastructure and align it with industry best practice compliance frameworks. We can encrypt data, email and documents in transit and at rest with multi-factor authentication and leverage single sign-on technology across your resources. We can implement passwordless and password management solutions.
Take advantage of our strong industry expertise in either migrating on-premise IT infrastructure to the Cloud or between other cloud platforms. Email, Calendar, Contacts, Documents, custom applications – access them anytime from anywhere with any device.
We provide support for Office 365 productivity suite and user training. We can also migrate your existing productivity suite from on-premise or other cloud providers to Office 365. We can also design, maintain, secure and support SharePoint and Exchange online.
We possess strong expertise in Microsoft Azure, AWS and Google Cloud and can tailor solutions and support across public cloud platforms, hybrid and private clouds.
Do you have database performance issues or need a custom database design or seeking data warehousing solutions? Take advantage of our highly experienced DBA's who have worked with some of the largest SQL databases in Australia.
Do you have a unique software requirement or need a mobile application developed? We can develop bespoke applications for mobile, web and desktop.
We can tailor websites, integrate E-commerce, deliver search engine optimisation (SEO), landing pages, web apps and content management with popular WordPress or large-scale enterprise platforms such as Django.
We provide a full stack of network infrastructure support and services; From Cisco / Meraki SD-WAN, Routers, Managed Switches – VMware and Microsoft Hypervisors for virtualisation - Storage Area Networks (SAN) - Active Directory, DHCP and DNS servers.
We can tailor an ERP (enterprise resource planning) and or CRM (customer relationship management) to suit your business requirements and budget. We provide support for Salesforce, Dynamics 365 and open-source ERP / CRM systems.
We provide design, implementation and support for Red Hat, CentOS, Ubuntu, Apache and MySQL. We are authorised business partner for Red Hat and provide support for OpenShift and Ansible.
We provide VoIP business solutions and support with both on-premise and cloud PBX systems. We are authorised partners for Avaya and Grandstream VoIP products.